Refund & Cancellation Policy
Last updated 28 Sep 2026
We want you to be satisfied with our service. This policy explains cancellations and refunds of our professional fees. (It does not cover income tax refunds, which are issued by the Income Tax Department.)
Before work starts
If you cancel before we start preparing your return, any fee paid is refunded in full.
After work starts
If you cancel after we have started, we may keep a fair part of the fee for work already done and refund the rest.
After filing
Once a return has been filed on your approval, the fee is not refundable. If we made an error, we will file a revised return at no extra cost.
How to request
Write to go@itrfilingonline.in or call 9911146650 with your name and mobile number. Approved refunds are processed to the original payment method within 7–10 working days.